Public Sector Testimonials

Bexley Council

Bexley Council have been using MAPS for our uninsured loss recovery on the Leased Car Fleet for over a year.

We have found the service offered by MAPS to be efficient and professional. The speed of responses is outstanding and access to the on-line system enables us to see at a glance the progress of any claims. The prompt contact with third parties improves the recovery rate. I have no hesitation in recommending their services.

Stephen Stuchbury
Head of Risk Management

Buckinghamshire County Council

I was approached by MAPS offering an alternative to our then current legal expenses insurers, providing an uninsured loss recovery service for our two fleets comprising some 400 general and leased vehicles.

MAPS were able to offer contact details for several public sector clients and I was subsequently able to obtain an excellent reference based on a long term working relationship. In addition MAPS were able to offer earlier claim intervention and promise greater support than our previous provider all at a reduced price than before.

I am pleased to relay that since being appointed in April 2005 they have been as good as their word, and take great care to keep the Council informed as to progress on particular claims. I have been happy with their success rate given the circumstances of individual matters referred to them and also pleased with the customer care demonstrated, particularly with regard to dealing with some of our senior managers in respect of their claims for insurance excesses on our leased fleet of cars.

David Simons
Corporate Risk and Insurance Manager

Lancashire County Council

We have been dealing with MAPS since 1998 and have always been satisfied with the service that they provide. We have no hesitation in recommending them.

Peter Hale
Assistant Risk & Insurance Manager

Gloucestershire County Council

I would like to compliment you on the efficient service that you have provided to us. We have found your staff very helpful and friendly and we look forward to working with you in the future.

Elaine Foxwell
Insurance Manager
Risk Management and Insurance Services

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Cumbria County Council

We have been very satisfied with the standard of service MAPS have provided which the County Council has found worthwhile.

Keith Fitzpatrick
Investment & Risk Officer

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Bedfordshire County Council

Many thanks for dealing promptly with all new claims and maintaining correspondence regarding progress.

In the short time that MAPS have been dealing with our uninsured losses we have been completely satisfied with the service provided. Thank you, as always, for your assistance.

Lesley Hammadani
Assistant Insurance Advisor