We have set a precedent by being the first in our industry to be awarded a major standard that recognises excellence in customer service.
‘Putting the Customer First’ is achieved through a lengthy and rigorous assessment, with just over 400 businesses enjoying the status nationwide and only 27% successful in their first attempt.
What does it mean for you?
James Tattersall, Managing Director, says, “We have always followed the strictest measures and the accolade recognises this. It reinforces our reputation that customers shall enjoy a very high quality, professional and efficient service. We go out of our way to ensure each customer receives a service tailored to their individual needs. That is why we are able to enjoy meaningful long-term relationships and that is what sets us apart.”