Contact Us

Depending on the help you need, we have a variety of teams ready and waiting to assist. You’ll find all the details for the teams you need to speak to below. Alternatively, you can write to us at our head office postal address.

New Claims Team

Phone: 0161 39 39 336
claims@mapslegal.co.uk

Recoveries Team

Phone: 0161 39 39 335
claims@mapslegal.co.uk

Sales Team

Phone: 0161 39 39 332
sales@mapslegal.co.uk


Accounts Team

Phone: 0161 39 39 331
accounts@mapslegal.co.uk

Fax: 08444 171 421

Postal Address

Maps Legal Assistance
Imperial Court
2 Exchange Quay
Manchester
M5 3EB

Privacy Policy [PDF 94K]
We value your privacy and want to be clear about the information we collect, how we use it and your rights. We want you to be confident that we will keep this information secure and use it both lawfully and ethically, at all times respecting your privacy. We have never and will never sell it to third parties.

If you have any questions regarding your rights, our privacy policy, or you wish to make a subject access request or complaint about our use of your data, please write to our Data Protection Officer at the postal address above or email: compliance@mapslegal.co.uk. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO) www.ico.org.uk.

How to Complain [PDF 25K]
We do everything we can to handle your claim in a way that best suits you. But if there’s anything you’re not happy about, we’re genuinely interested and we’ll do our best to put it right. To make a complaint, please write to the postal address above or email: complaints@mapslegal.co.uk

MAPS Legal Assistance is a trading name of Motor Accident Protection Services Limited, registered in England at, Imperial Court, 2 Exchange Quay, Manchester M5 3EB. Company Number: 3105784.

Authorised and regulated by The Financial Conduct Authority. Firm number 304973. This can be checked by visiting their website.

We administer policies and handle claims as agent of the insurer.

Regulated by the Claims Management Regulator in respect of regulated claims management activities. Authorisation number: CRM1574. This is recorded at www.claimsregulation.gov.uk

Telephone calls may be recorded.

 
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